Yes, Cash on Delivery (COD) is available for all orders at all serviceable pin codes.*

Once your order is successfully placed, you’ll receive a confirmation message on your registered email ID and phone number. We’ll also notify you again when your order is dispatched from our warehouse, along with tracking details.

No, we do not charge any additional shipping fees on either Cash on Delivery (COD) or prepaid orders. Shipping is completely free for all serviceable locations.

Orders typically arrive within 2–5 working days for metro and Tier I cities. However, delivery to certain pin codes may take a little longer depending on the location.
In case of delay please get in touch with us on:
Instagram : @fenovera_

Whatsapp : +919537081588

Each product page features a detailed Size Chart to help you choose the perfect fit. Just click on the “Size Chart” link near the size selection area to view measurements and fit guidance before placing your order.

To raise a return or exchange request, please follow these steps :

• Visit “Return/Exchange Request” section on our website or app, or simply click here.
• Fill in the required details as prompted.
• Select the item(s) you wish to return or exchange and follow the on-screen instructions.

📌 Please note:

• Return/Exchange requests must be submitted within 5 days of delivery.
• Reverse pickup will be arranged within 2–3 working days by our courier partner.
• Once we receive the product, our team will contact you to confirm the next steps.

⚠️ Returned items must be unused, unwashed, and undamaged, with original packaging and tags intact. Items without tags will not be accepted.

We levy a return handling fee of ₹100 per item as a reverse shipping charge, which is deducted at the time of refund.

In most cases, the amount will be automatically credited back to your account within 2–3 business days.
If the refund doesn’t reflect within this time, please share your transaction details with us via:
Instagram : @fenovera_

Whatsapp : +919537081588
Our team will verify the transaction and assist you at the earliest.

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