Privacy Policy

Effective date: August 1, 2026

1. Who We Are

Fenovera is a Bay Area distributor of window and door systems for residential and commercial projects. This Privacy Policy explains how we handle personal information collected through our website at fenovera.com, including our contact and quote request forms.

2. Information We Collect

We collect information you provide directly to us when you use our contact or quote forms:

• Name: required to address your enquiry
• Email address: required to respond to you
• Phone number: optional, if you choose to provide it
• Company name: optional, to understand your project context
• Message or project details: the content of your enquiry or quote request
• Project preferences: product type, timeline, and similar details on the quote form

We do not collect payment information, government identification, or sensitive personal data. We do not use cookies for tracking or advertising. See our Cookie Policy for details on site cookies.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or quote request
• Provide product specifications, pricing, and availability information
• Follow up on ongoing projects or orders

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to handle your enquiry and to communicate with you about Fenovera products and services.

4. How We Store Your Information

Enquiry submissions are received and stored by our form delivery service and retained in our internal communications for as long as is reasonably necessary to respond to and service your enquiry. We apply reasonable administrative and technical safeguards to protect your information from unauthorized access.

5. Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers who help us operate this website or process enquiries (for example, our email or form delivery provider), but only to the extent necessary to deliver those services and subject to appropriate confidentiality obligations.

We may also disclose your information if required by law, such as in response to a valid legal process or government request.

6. Your Rights as California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: you may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: you may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: you may request correction of inaccurate personal information.
• Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights.
• Right to Opt Out of Sale: we do not sell personal information. No opt-out is required.

To exercise any of these rights, contact us at the address below. We will respond within 45 days as required by California law.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any update constitutes your acceptance of the revised policy.

10. Contact Us

For privacy-related questions, requests, or concerns, please contact us: